Dispute Resolution Policy – Desksolutionspro.shop
At Desksolutionspro.shop, we are committed to ensuring a positive and satisfactory experience for our customers. In the unlikely event of a dispute or disagreement, we have established a transparent and fair Dispute Resolution Policy to address and resolve issues promptly.
1. Contact Customer Support: If you encounter any concerns or issues with our products or services, we encourage you to reach out to our dedicated Customer Support team as a first step. Our team is here to assist you and will make every effort to address and resolve the matter swiftly.
- Desksolutionspro.shop :
- Address : Egeskellet 16, 2000 Frederiksberg, Danemark
- TEL : +45 54571984
- Email : info@desksolutionspro.shop
- Business Hours: [Monday to saturday, 9:00 AM to 9:00 PM, GTM+1]
2. Formal Dispute Resolution: If, for any reason, the issue remains unresolved after contacting Customer Support, you may initiate a formal dispute resolution process. To do so, please submit a written notice detailing the nature of the dispute, including relevant information such as order details and specific concerns, to info@desksolutionspro.shop
3. Independent Mediation: Upon receipt of your formal dispute notice, we may propose independent mediation as an alternative dispute resolution method. Mediation involves a neutral third party facilitating discussions between both parties to reach a mutually acceptable resolution.
4. Escalation to Legal Action: If mediation does not result in a resolution or if either party declines mediation, the dispute may be escalated to legal action as a last resort. In such cases, both parties agree to submit to the exclusive jurisdiction of the relevant courts.
Important Considerations:
- Both parties commit to acting in good faith throughout the dispute resolution process.
- Desksolutionspro.shop reserves the right to refuse mediation or legal action in cases of fraudulent claims.
- Costs associated with mediation or legal action, if applicable, will be borne by the respective parties.
Contact Information:
- Desksolutionspro.shop :
- Address : Egeskellet 16, 2000 Frederiksberg, Danemark
- TEL : +45 54571984
- Email : info@desksolutionspro.shop
- Business Hours: [Monday to saturday, 9:00 AM to 9:00 PM, GTM+1]
We value your trust and are dedicated to ensuring a fair and satisfactory resolution to any dispute that may arise. Your satisfaction remains our top priority.
Thank you for choosing Desksolutionspro.shop.
- Desksolutionspro.shop :
- Address : Egeskellet 16, 2000 Frederiksberg, Danemark
- TEL : +45 54571984
- Email : info@desksolutionspro.shop
- Business Hours: [Monday to saturday, 9:00 AM to 9:00 PM, GTM+1]